Terms of Use

Welcome to Pently.co. These Terms of Use (“Terms”) govern your access to and use of the website operated by Pently S.A.S. (“Pently,” “we,” “our,” or “us”), including any content, pages, features, forms, materials, or information made available through this website.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use this website.

Pently S.A.S. is a technology company focused on designing and developing IT solutions for the healthcare industry. Our first product, MAI, is being developed to support healthcare revenue cycle management workflows, including areas such as billing operations, coding support, claim review, quality measure support, and AI-assisted administrative processes.

This website is intended to provide general information about Pently, MAI, and our products, services, and business activities.

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the website, server, database, or related systems.
• Interfere with the security, availability, or proper functioning of the website.
• Use automated tools, bots, scrapers, or similar technologies to access, copy, or extract content without our prior written permission.
• Submit false, misleading, harmful, unlawful, or infringing information through any website form.
• Use the website or its content to compete with Pently or misrepresent your relationship with Pently.

We reserve the right to restrict, suspend, or terminate access to the website if we believe these Terms have been violated.

The content on this website is provided for general informational and promotional purposes only.

Nothing on this website should be interpreted as:

• Medical advice.
• Legal advice.
• Billing, coding, compliance, or reimbursement advice.
• A guarantee of product availability, product performance, regulatory compliance, financial results, or business outcomes.
• A formal offer to provide services unless confirmed in a separate written agreement.

Healthcare, billing, coding, compliance, and reimbursement decisions should always be reviewed by qualified professionals and made according to applicable laws, payer rules, clinical documentation, and organizational policies.

Pently does not provide medical services, clinical care, diagnosis, treatment, or patient-specific medical recommendations through this website.

Use of this website does not create a provider–patient relationship, attorney–client relationship, consultant–client relationship, or any other professional relationship between you and Pently.

Unless Pently provides a specifically authorized and secure method for doing so, you should not submit protected health information, patient information, medical records, billing records, claim details, or other sensitive healthcare data through this website or any general contact form.

If you contact us through the website, you agree to provide only business contact information and general inquiry details.

Pently is not responsible for any protected health information or sensitive data submitted through unauthorized or unsecured channels.

Information about MAI or any other Pently product may describe products, features, concepts, workflows, or functionality that are currently under development, planned for future release, or subject to change.

We may update, modify, delay, discontinue, or remove any product, feature, service, or website content at any time without notice.

Any product descriptions, screenshots, feature lists, timelines, or statements about future functionality are provided for informational purposes only and do not create a binding commitment unless expressly included in a separate written agreement signed by Pently.

All content on this website, including text, graphics, logos, icons, images, illustrations, layouts, designs, product names, software concepts, and other materials, is owned by or licensed to Pently and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, transmit, reverse engineer, or create derivative works from any website content without prior written permission from Pently.

The names Pently, MAI, and any related logos, product names, designs, or brand elements are trademarks, service marks, or proprietary assets of Pently. You may not use them without our prior written consent.

This website may contain links to third-party websites, platforms, tools, or services.

These links are provided for convenience only. Pently does not control and is not responsible for third-party websites, content, policies, security practices, or services.

Your use of third-party websites is governed by their own terms and privacy policies.

If you submit your contact information through the website, you represent that the information is accurate and that you have the right to provide it.

By submitting a form, you authorize Pently to contact you regarding your inquiry, our products, services, business opportunities, or related communications.

Submitting a form does not guarantee that Pently will respond, provide services, enter into a business relationship, or offer access to any product.

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through the website.

Please review our Privacy Policy carefully.

This website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Pently disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, availability, merchantability, fitness for a particular purpose, non-infringement, and security.

We do not guarantee that:

• The website will be uninterrupted, error-free, or secure.
• The content will always be accurate, complete, or current.
• The website will be free from viruses, malware, or harmful components.
• Any product or service described on the website will meet your specific needs or expectations.

To the fullest extent permitted by law, Pently and its owners, directors, officers, employees, contractors, affiliates, partners, and representatives will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of, or inability to use, this website.

This includes, without limitation, damages related to loss of data, loss of profits, business interruption, system issues, reliance on website content, unauthorized access, or third-party links.

Your sole remedy for dissatisfaction with the website is to stop using it.

You agree to defend, indemnify, and hold harmless Pently and its owners, directors, officers, employees, contractors, affiliates, partners, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:

• Your use of the website.
• Your violation of these Terms.
• Your submission of information through the website.
• Your violation of applicable laws or third-party rights.
• Your misuse of Pently’s content, name, products, or intellectual property.

We may update or modify these Terms at any time.

When we make changes, we may update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the revised Terms.

You are encouraged to review these Terms periodically.

These Terms will be governed by and interpreted in accordance with the laws of Colombia, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or related to these Terms or your use of this website will be submitted to the competent courts of Colombia, unless otherwise required by applicable law.

If you have any questions about these Terms, please contact us at:

Pently S.A.S.

Email: gerencia@pently.co

Website: https://pently.co

These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Pently regarding your use of this website.